Specialist in Bathrooms, Tiling      and Kitchens
         since 1980

01344 466083

07774 721847

B-T-K  Sandhurst - Berkshire - GU47 9RX
Telephone: 01344 466 083   Mobile: 07774 721 847  
Email: john@b-t-k.co.uk

Copyright © 2021 B-T-K. All rights reserved

What our customers say about us

"John has recently completed the total strip out and rebuild of both our main and en-suite bathrooms, one after the other. John came highly recommended by our bathroom suppliers and certainly did not disappoint in any way. He stripped out all of the old sanitary ware, wall tiles, flooring and furniture and then chased out the floors and walls in order to wall mount radiators with new concealed pipe work within the walls.  He then fully tiled floors and walls and installed the new furniture and sanitary ware.

John's attention to detail is second to none and we are absolutely delighted with the superb quality finished results.

We are so pleased, thank you very much John.

We would definitely recommend John without any hesitation whatsoever."

Adrian & Ozz - March 2020

"When we were looking to have our w.c. and bathroom re-fitted, John was recommended to us by one of the parents from school who had previously used him, and was using him again to re-fit bathrooms in her new house. After making an initial enquiry via his website, John immediately got back to us and arranged to visit. The first thing he told us was that he didn’t advertise and all that of his work came from personal recommendations, which was additionally reassuring.


John helped us in every step of the process, suggesting which suppliers to use, which ones not to use, and helping in the planning and design. Re-fitting a bathroom can be a stressful process with a myriad of choices and decisions, but John was happy to take time to discuss all the pros and cons.


Although the planned start date for the work coincided with a half-term vacation, we had no hesitation in leaving our house keys with John to let him get on with the job. Along with the tradesmen (tilers and electricians) he used, John was extremely punctual, tidy, helpful and wouldn’t take any shortcuts; it was a pleasure to have him in the house and we are extremely pleased with the end results."
Stuart & Florence - March 2020

"These are the 4th and 5th bathrooms that John has fitted for us (in different houses) and when we need another doing we will definately be calling him.

I've learnt that until you pull out your old bathroom you will never know what 'issues' you might have to deal with. John is fantastic at managing the issues, communicating the possible solutions and working with you to achieve your desired look and layout. He is meticulous in his attention to detail and only works with trades people who share his extraordinarily high standards.

I have been delighted with all 5 bathrooms that John has fitted for us and have recommended him to anyone who has needed a bathroom or kitchen fitting. I just hope he will have availability when we need our new kitchen and next bathroom."

Sarah - November 2019

“John has recently totally rebuilt two bathrooms for me, the quality and service was amazing I would highly recommend him. very helpful with the design and the finish is fantastic , all competitively priced . We are so pleased thanks John”

David B. - May 2019

“John completely refurbished our two en-suite bathrooms and did an excellent job, including relining of one of the rooms, organising underfloor heating, new LED lighting, non slip floor tiles and expertly fitting the new bathroom suites, and shower trays end enclosures.  This included coming up with a solution to eliminate a previously raised shower base in our en-suite bathroom.  The results are stunning and we’re are really pleased with all aspects of the work.  He also did an excellent job at managing the removal of the old bathroom suites and tiling from site in view of the fact we had major landscaping and drive works going on at the same time.  John worked weekends to get the job finished for us as quickly as possible, as my wife and I were unwell and even went to the extent of having a flu vaccination, as my immune system was compromised at the time - exceptional service!”

Robert P. - May 2019

"Brilliant job. John knocked down our bathroom wall to extend the room and then re-built it, reorganised the plumbing, fitted and tiled the new bathroom with new electrics. He also advised on the layout and tiling design. The result is fantastic with superb workmanship. John always turned up on time and we were happy to leave him with a key when we were not around. We would have no hesitation in highly recommending him."

Rob & Di - December 2018

“John undertook a complete rework of our bedroom en-suite.  Removed shower and toilet and all tiles plus flooring. Identified that a thicker floor was needed and installed it.  Tiled the floor and retiled all walls. Fitted new shower tray (even though they don't make that size any more) plus shower fitments and new toilet in seven working days.  Removed all of the debris and ensured it was all clean and tidy and that carpets and decoration elsewhere in the house were protected from damage.

Ended up neat and tidy and fixed the kitchen tap as well!

Very happy with the both the way the work was done and the final result.  Price marginally amended for the extra floor but still good value compared to other quotes so very happy overall.”
Richard - December 2018

“Thank you so much John for 3 completely renovated bathrooms and 2 new cloakrooms. The quality of workmanship is excellent, with good attention to detail at every stage. After 7 weeks we’ve got very used to you being there. I would definitely recommend John to prospective customers.”
Emma - June 2018

“Can’t praise John and his team highly enough for the work carried out in our ensuite. John also has a good relationship with the supplier we used which, in itself, proved to be worthwhile. Nothing seemed too much bother for him and although he encountered a few problems with our plumbing, he took everything in his stride. He’s very much a perfectionist and we would have no hesitation in recommending him.”
Morag & Ian - April 2018

“John and the Team did such a great job installing our bathroom in 2016 we asked them to fit our kitchen in November 2017. We bought a good quality kitchen, a manufacturer recommended by John, which we are very very pleased with. John also met with the kitchen designer and made recommendations to us throughout the process. Overall the installation was top quality and we are completely happy with the kitchen. We would highly recommend John and the Team to anyone considering having a new kitchen or bathroom.”

Terry & Mark - April 2018

“We wanted to totally refit our ensuite bath/showeroom and install a wet room and a built in steam shower. John was recommended to us after we had wasted much time with other tradesmen who could not be bothered to return calls or give quotes. He has been a pleasure to deal with from start to finish. He along with Lee the tiler and Dave the electrician have produced an excellent finished product and we would not hesitate to recommend BTK”
David & Hilary - February 2018

“Thanks John for our beautiful shower room.  You were extremely professional, tidy and punctual. Thanks to all your team too for their help. We will strongly recommend you to our friends. Thanks again.”
Mandy & Clive - December 2017

“In July, John renewed and modernised our en suite bathroom.

We absolutely love it! John is extremely professional and I wouldn't hesitate in recommending him.

Thank you so much John.”
Leanne C. - November 2017

Unsurprisingly, another first class refurb and installation by John at BTK. This time we used John to organise, oversee and conduct all the fitting, electrics, plumbing, tiling and plastering for our new kitchen. Quite superb.”

Janet & Kevin - September 2017

“We are delighted with our beautiful new bathroom that John and his tiler, Dave, refitted recently to an extremely high standard. Very professional, always on time every day and left the place tidy at the end of the day.  So a huge thank you to John and Dave for a brilliant job done and we will certainly recommend BTK to others in the future.”
Mike & Beryl - August 2017

“In the past 18 months John and his team have  refurbished all three bathrooms in our house, the last one in July of this year. John's work is of an extremely high standard. John together with his tiler and electrician all arrived on the scheduled days/times, the place was left tidy at the end of the day and the project was finished as per the schedule time. We are very happy with the end result!  

Thank you John!”
Breda H. - August 2017

“We are extremely pleased with both our new bathroom and downstairs cloakroom. John and the team (a tiler and an electrician, both experts in their fields) arrived early and worked very hard each day and the end results are fantastic. Not only did they do a great job but they were very helpful in recommending good quality suppliers and helped us to achieve the best results. They were also very helpful in solving other unexpected issues that arose during their time with us. We would highly recommend John and the team and are looking forward to working with them in 2017 as we are having a new kitchen.”
Terry & Mark - December 2016

“A huge 'Thank You' to John, Lee and Dave at B-T-K for all the hard work, dedication and attention to detail they put into transforming my en suite shower room and downstairs cloakroom. I am absolutely delighted with the finished result. Looks fantastic! John arrived on time, left everything tidy at the end of each day's work and finished the job ahead of schedule. I would definitely recommend him to others. “
Linda T. - September 2016

“We have just had a new bathroom installed by John and his team.  John was extremely helpful from the start offering advice and make suggestions. When we changed some of his suggestions he went along with our plans without any hesitation. On John's recommendation we were able to source the units for the bathroom.

John arrived always on time, left the area tidy at the end of the day and the project was completed on the agreed date.

His work is of a very high standard as is  his team. We are very happy with the end result and have already booked John to refurbish another bathroom.”

Breda H. - August 2016

“We are extremely pleased with the service provided by BTK. John Spence visited us in late January 2016 to discuss our requirements for 2 new bathrooms. He gave us advice on certain elements of the design and specification but also listened and respected our specific requirements. The quote was provided within a few days and work commenced as agreed at the beginning of March. The quality of work was excellent and John adhered to the schedule we had agreed. There were some minor changes along the way, instigated by us, but these were discussed and implemented without impacting on the completion date. John is very professional in all aspects of his work and I would definitely recommend him to others.”

Paul - April 2016

“B-T-K have completed two bathrooms for us and we cannot praise the quality of the work highly enough. John and his team provide a seamless service of the highest quality. They are completely professional and we are delighted with the finished product. It was a genuine pleasure to have such friendly and efficient tradesman working in our house.

Thanks John (we'll drop a cake round for you).”

Jamie & Claire - January 2016

“We have used John Spence on 3 or 4 occasions previously. As with the earlier work the installation of a replacement shower room and bathroom turned out as we expected - very pleasing. From the outset of advising on type and style of the suites, tiles, lighting etc John and his specialist colleagues executed the work with professionalism and expertise. The overall result is a credit to the hard work and attention to detail that John and his team unfailingly fulfill. Thank you John. Thank you BTK. December 2015”
Kevin & Janet - December 2015

“We are extremely satisfied with how John and his team refitted our beautiful new bathroom. John is professional, reliable, considerate and worked to a very high standard and expected the same of his team, The work area was left tidy every night.  We had a 7 month old baby at the time and the installation went with minimal stress. With John we were able to source all the furniture ourself and John offered suggestions that saved us money. John was friendly and approachable during the work and happy to accommodate our requests. We would not hesitate to use John again and he is definately worth the wait, which in our view speaks for itself.”
Angela & Steve - February 2015

“Exceptionally good workmanship from start to finish. Reliable, honest ,trustworthy, hard working and tidy. The finished job is excellent. Partial to home baking!

Thank you, John.”

Claude and Sheila - January 2015

“Dear John, Sue and I wish to thank you for the quality installation of our two bathrooms and  cloakroom. We think it is rare nowadays to find a committed individual with the necessary knowledge, skills and experience and pride on the job to be able to provide a first class one stop service in the manner you achieved for us.

The service from day one was first class in that you started and finished on time, worked diligently throughout each day, maintained a clean and tidy workplace and at all times worked conscientiously in a truly professional, friendly and courteous manner. All this without us ever being able to convince you to have a cup of tea or coffee at any time!

We have absolutely no hesitation recommending you to others. Many thanks again,”

Bob & Sue S. - January 2015

“This is the second bathroom that B-T-K have created for us. On both occasions we have been really pleased with the quality and craftsmanship that John and his team of specialists have provided. Our latest installation was for three bathrooms that took 12 weeks to complete. Within this period we had complete trust in leaving John and his team to have access to our property.

John's team of specialists cover all aspects that create a new bathroom. This includes: plumbing, carpentry, electrical installations, tiling and plastering. Each aspect is completed to a very high standard and each specialists has a fine eye for detail. In addition to this John will draw on all his years of experience to offer help and advice when designing the bathroom and helping you with the procurement process of any new units that need to be fitted.”

Simon & Helga - January 2015

“Wow! Everyone is rendered speechless with our new bathroom. Thank you John, Lee and Dave. We cannot speak highly enough of the service you have provided.  John has hand-picked his team for the quality of their work. All arrived promptly and put in a lot of hard work to create our gorgeous bathroom. I would recommend them to anyone although we had to wait several months for a slot and take the two weeks before Christmas it was well worth the wait.”

Brenda and John S. - December 2014

“Just a note to say thank you so much for the work you have done with our bathrooms and toilet. They look fantastic and we are so pleased with them. Nothing was too much trouble for you and even when the inevitable unforeseen issues arose you dealt with them cheerfully and professionally. Your conscientious approach to the work, consideration and tidiness were excellent and we would not hesitate recommending you to others - in fact as you know we did, to our next door neighbour! Thank you also for your recommendations on changes to our original design spec which were also an improvement on what we had originally planned.”
Tony and Karen J. - December 2014

“Just wanted to say a HUGE ‘Thank You’ for the kitchen - it looks superb! We really appreciate all the hard work over the last few weeks. Thanks for the ‘full set’ - the craftsmanship is second to none!”
Daniel & Kathryn

“Rob and I want to thank you for the fabulous job you and your contractors have made of the bathroom. Everyone worked so hard throughout & the result speaks for itself. The workmanship is once again of a very high standard. Attention to detail shone through at every stage of the project.

We wish you and your family a very merry Christmas & a happy, healthy & prosperous New Year. It was a pleasure to have you working at Holly Oaks once again.
Best wished and Kind regards
Sue & Rob

“Your work & persistence with the bathroom is very much appreciated. We’re very happy with the result - Thanks again!
P.S Treat yourself to something nice…!”
Phil & Gill

“I am writing to you to thank you for the work that you carried out for us last month. We are extremely happy with our new bathroom and the approach you took to understanding our needs with regards to the design and installation. During the fitting, you were extremely conscientious, considerate and tidy. Thank you also for the time you took with the after sales service of fitting the non-return valve and the radiator grill.

You take pride in your work, which is of the highest quality, and I would not hesitate to recommend your services to anyone.”
Simon D., Yateley.

“Just a short note to say a huge ‘Thank you’ for transforming our bathrooms. We’re delighted with the results. I personally would like to thank you for restoring my faith in ‘getting someone in’ We look forward to hopefully seeing you next year to do the kitchen!”
Daniel & Kathryn

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